AI CHANNEL MANAGER
Give connected brokers a direct route to the current answer.
Add-on to Developer Sales OS. Requires an active Live Inventory.
Answer broker questions in WhatsApp from permissioned Live Inventory, create buyer-ready selections and move registration or hold requests into the controlled Developer Sales OS workflow.
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Answered from permissioned Live Inventory
Hold it for my client?
Registration request opened in Reservations & Bookings for approval.
Escalated with broker, buyer and unit attached
The add-on answers and routes. The controlled workflow still decides.
SUPPORT THE BROKER AFTER THE RELATIONSHIP EXISTS
Reduce the number of routine questions that depend on a channel manager checking another file.
Connected brokers ask which units fit the buyer, whether a price is current, which payment plan applies and what action is required to register or hold the unit. AI Channel Manager gives them a WhatsApp route to the permissioned project record and to the developer's team when an exception needs a person.
Agency Onboarding owns review, approval, access, terms, permissions, Agent Portal enablement and supported partner activity. Agency Growth Program owns proactive agency acquisition through the qualified-briefing handoff. AI Channel Manager supports brokers who already have access.
A BOUNDED BROKER WORKFLOW
Use live project context, not a separate chatbot knowledge base.
- Question
- Live Inventory
- Suitable units
- Selection
- Registration or hold request
- Manager escalation
- 01
Understand the buyer request
The broker can ask in WhatsApp using the buyer's unit type, budget, area, project or payment-plan requirements.
- 02
Return the authorised commercial answer
AI Channel Manager reads Live Inventory for suitable current units and returns only the prices, payment plans, promotions, commissions and project materials the broker is permitted to access.
- 03
Create the selection
The broker can turn suitable units into a buyer-facing selection instead of copying the answer into another message or PDF.
- 04
Move the request into the controlled workflow
Registration and hold requests require explicit confirmation and enter the same transaction controls used elsewhere in Developer Sales OS. Duplicate, availability and permission rules remain in force.
- 05
Escalate with context
When a person is needed, the conversation reaches the developer's team with the broker, buyer request, candidate unit and previous action attached.
WHY IT IS AN ADD-ON
The value comes from the operating system behind the conversation.
AI Channel Manager is not a generic chatbot. It requires an active Developer Sales OS / Live Inventory and relies on the project data, permissions and transaction rules already configured for the developer.
It may be explicitly included in a higher-tier plan or added to an eligible Developer Sales OS subscription. It cannot be purchased or operated on its own.
KEEP THE MANAGER IN CONTROL OF EXCEPTIONS
Escalate the conversation with its broker, buyer request and candidate units attached.
Requests outside the supported workflow, commercial exceptions and transaction conflicts move to the developer's team. The handoff preserves the available conversation context so the manager can continue from the point where automation stopped.
Bring the questions connected brokers send the team.
We'll show the path from a WhatsApp question to suitable units, a buyer selection, a controlled transaction request and manager escalation.